Helsinki Hospital

Helsinki HospitalBy minimising the administrative costs to next to nothing, and putting the patient in the centre of everything. Helsinki Hospital is taking healthcare to the next level.

Three years ago, in the spring of 2014, Helsinki Hospital first opened its doors for patients in central Helsinki. Serving both individual and corporate customers, the private hospital is built around a vision of timely and compassionate treatment with the patient at the centre of all planning. Today, the vision can be regarded as having been successfully translated into reality - writes

Esa-Pekka Päivimäki, neurosurgeon and founding partner of Helsinki Hospital, was the chief engine for transforming the idea of a patient-centered hospital from dream to reality. He successfully engaged a number of respected doctors in the project, and soon Helsinki Hospital was running the largest private spinal surgery unit in the Nordics.

All departments in Helsinki Hospital are run with one key objective in mind: whenever possible, all necessary skills and services that a patient might need are to be found under the same roof. The wound care centre, for example, employs a plastic surgeon, an orthopaedic, a podiatrist and a wound nurse, who all consult each other on a regular basis. This is meant to maximise efficiency and minimise any potential hassle for patients.

“We treat our patients as if they are the only patient we have,” executive vice-presidentHeli Vähäsiltasays. Every day, the patients are given a menu with various foods fromnearby restaurants, but if the patient really feels like eating something that is not on the menu, such as pizza or kebab, it can usually be arranged. Once, there was a patient who really felt like eating beef tongue, so Vähäsilta arranged it.

Beyond focusing on patient experience, Helsinki Hospital works to ensure that all their medical procedures are conducted using the latest state-of-the-art technology. The recovery time for Helsinki Hospital’s patient tends to be shorter than usual because of the minimally invasive surgeries that the brand-new technology allows. Sixty percent of lumbar spine patients are, for example, discharged on the day of their operation.

The hospital’s reputation has attracted patients from as far away as the United States, Canada and the United Arab Emirates, as well as several top sports-people. Services can be provided in Finnish, Swedish, Estonian and Russian, and for patients with other linguistic backgrounds, interpreters can be arranged. The hospital can even sort out accommodation for foreign clients, as they have partnered with several hotels around Helsinki.

“Some of our international clients ask us about levels of hygiene and cleanliness,’ Vähäsilta explains. ‘What they don’t realise is that in Finland there is virtually no hospital bacteria and blood transfusions are highly secure. This is true for any hospital you would go to.”

Beyond cleanliness, Helsinki Hospital’s staff have a high medical ethics. Unnecessary tests or scans – potentially harmful – are not done unless they are absolutely necessary.

In the odd case that the patient has a problem that cannot be solved at Helsinki Hospital, the staff guides them to the right specialist and makes sure they get the best treatment available. One Russian patient, for example, had been told in her country-of-origin that she should have a big and complicated jaw surgery, but upon arrival at Helsinki Hospital, the doctors realised that she, in fact, needed a teeth alignment. She was immediately referred to an orthodontist and got the care she needed before her departure.

Another patient with oral cancer had been deemed untreatable in his home country. His daughter, who lives in Finland, brought him to Helsinki for a second opinion. The surgeons at Helsinki Hospital decided to perform a complicated surgery and rebuild his tongue. For a year prior to the surgery he could barely eat or speak, and now he is speaking and eating with an appetite. After losing all hope, he is now able to live an almost completely normal life.

There are no long waiting times for getting treated at Helsinki Hospital. An appointment with a specialist can, for example, be arranged within one to two days of booking, and if a surgery is necessary it could be performed within seven days of the appointment. •

Helsinki Hospital is located at Bulevardi 22 in Helsinki.

Read also more news of Finland on our site.
If you notice an error, highlight the text you want and press Ctrl + Enter to report it to the editor
2 views in november
I recommend
No recommendations yet


Post your comment to communicate and discuss this article.

Alexander Stubb (NCP), a vice-president at the European Investment Bank (EIB), has hinted at the possibility of returning to politics after losing the race to become the lead candidate of the European People’s Party (EPP) to Manfred Weber of Germany. Stubb received more votes than expected but lost to his rival candidate by a clear vote of 127 to 492 at EPP Congress Helsinki on Thursday. “I got a very good feeling [from the campaign], I must admit,” the fo...
The Finnish government will introduce no amendments to legislation on patient data during this electoral term, assures Annika Saarikko, the Minister of Family Affairs and Social Services. Saarikko and Kai Mykkänen (NCP), the Minister of the Interior, have participated actively in public debate concerning a legislative proposal that, according to Helsingin Sanomat, has been drafted in secrecy and would grant police significantly wider access to sensitive pa...
School groups could in the future use public transport services in the Helsinki region free of charge when travelling with a teacher, according to a decision made by the Executive Board of Helsinki Region Transport (HSL) on 30 October 2018. The final decision on transport charges, including tickets for school groups, will be made by the HSL General Meeting on 27 November.  From the beginning of 2019 onwards, municipal school administrations would no longer...
Finland has dropped to eighth in the world in the latest version of a ranking of countries according to their English language skills. Finns are now the worst English-speakers in the Nordic countries, according to the EF English Proficiency Index. The 2018 version of the ranking puts Finland in eighth spot, with western neighbour Sweden topping the comparison. This year’s result is the weakest Finland has achieved in the ranking, which has been published e...
The theme of next month's Independence Day ball at Helsinki's Presidential Palace will be climate change and environmental issues. The theme of this year's Independence Day reception will be climate change and the environment, according to the Office of the President of the Republic. Finland's most exclusive social occasion is just one month away, and the Office of the President has started sending invitations to some 1,700 guests for an evening that tradi...
The day's papers report on unsolved thefts, free head lice medicine for families and Angela Merkel's visit to Helsinki. Daily Helsingin Sanomat reports that most larcenies go unsolved in Finland. According to statistics by the Police University College, police were able to clear 3,150 offences between January and September of this year, while about 41,500 remain unsolved. In 80 smaller municipalities, especially in Lapland and Åland, the police did not sol...
Finland's Tax Administration reports that 15,000 more eligible taxpayers declared no taxable income in the last two years, putting the total past 160,000 in 2017. The number of eligible taxpayers who reported no taxable income in Finland has risen by 15,000 in the last two years to a total of 161,000 in 2017. "Most of the people declaring no taxable income are...
Women in their 60s move more than men of the same age when it comes to occupational and leisure-time physical activities, according to a new study from the University of Turku in southwest Finland. "Gender differences during the workday are partially explained by the varying work patterns and the physical activity associated with women having longer commutes to work. Women of this generation also tend to do more housework than men, and measuring devices wo...
Opponents of Britain's withdrawal from the EU are calling more loudly for another referendum on Brexit. Seven of Finland's 13 MEPs think a second vote is likely. Over half of Finland's 13 members of the European Parliament (MEPs) say they believe that a second British referendum on Brexit will become a reality. The National Coalition Party's Sirpa Pietikäinen, Henna Virkkunen, Petri Sarvamaa, the Centre Party's Elsi Katainen, the Greens' Heidi Hautala, the...